Privacy Policy
Effective date: June 18, 2026 · Corrected September 28, 2026
Excel Therapy NJ (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through our website and communications, how we use it, and your choices. It does not replace our HIPAA Notice of Privacy Practices, which governs your protected health information.
1. Information We Collect
We may collect information you provide directly — such as your name, phone number, email address, and any details you submit through our contact forms, appointment requests, or intake paperwork — as well as basic technical information your browser sends automatically (such as IP address and pages visited).
2. How We Use Your Information
We use your information to schedule and confirm appointments, respond to your questions, provide and improve our physical therapy services, send service-related communications, and operate and secure our website.
3. SMS / Text Messaging
Excel Therapy NJ sends appointment confirmations, reminders, scheduling updates, and customer-care replies by SMS text message to patients who provide their mobile number and opt in (in person at the front desk or on our intake/registration form).
By providing your mobile number, you consent to receive these text messages. Consent is not a condition of any purchase or service.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out, or HELP for help. You may also call us at 732-903-9235.
We do not sell, rent, or share your mobile number or SMS consent with any third parties or affiliates for marketing purposes.
4. Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences and understand site usage. You can disable cookies in your browser settings, though some features may not work as intended.
5. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our practice and website (for example, scheduling, communications, or hosting providers), only as needed to perform those services and under appropriate confidentiality obligations. We may also disclose information when required by law.
6. Protected Health Information
Health information you share in the course of treatment is “protected health information” and is handled in accordance with HIPAA and our Notice of Privacy Practices, available at our clinic.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Your Choices
You may opt out of text messages (reply STOP) or marketing emails at any time, and you may contact us to update or request deletion of your information, subject to recordkeeping we are required to maintain.
9. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect their information.
10. Changes to This Policy
We may update this policy from time to time. The “Effective date” above shows when it was last revised.
11. Contact Us
Excel Therapy NJ
21 S Hope Chapel Rd, Unit 109, Jackson, NJ 08527
Phone: 732-903-9235 · Email: info@exceltherapynj.com